Subscription Terms

Last updated: December 2023

I. SUBSCRIPTION

https://chaton.ai (the “Website”) is provided by AIBY Inc. (“we,” “us” or “our”) on a free basis. Once you start using the Website, you will have access to its basic features, including to the browser version of the ChatOn mobile app at https://chat.chaton.ai/ (“ChatOn Web”).

Access to unlimited features of ChatOn Web requires paid subscriptions. The full list of ChatOn Web’s features and pricing are provided on the Website. You can choose different subscription options. Prices are in U.S. dollars and may vary in countries other than the U.S. You will have all the necessary information about your subscription plan and on the Website before the purchase.

Your subscription will be automatically renewed within 24 hours before the current subscription ends. Please see Section IV. CANCELLATION to understand how to cancel your subscription.

II. FREE REQUESTS

You may have an opportunity to try Premium options during the first three requests. To continue using the Website you should choose one of the paid subscriptions provided on the Website.

III. PAYMENT METHODS

You can pay for your subscription via debit or credit card, the payment is processed via Stripe payment system or with your PayPal account.

Payment will be charged to the payment method you provided at the time of purchase. You authorize us to charge the applicable subscription fees to the payment method that you have chosen.

Please note that our third-party payment providers may charge a temporary verification fee in the amount of $0,50 to make sure that your banking card is valid. Any such fee will be automatically credited back to your account.

IV. CANCELLATION

No cancellation of the current subscription is allowed during the active subscription period. Subscriptions are managed by you. Please access your personal account on Stripe Customer Portal to see your subscription purchases and manage your subscription - the link will be shared with you in our email when your subscription is activated.

You may cancel your subscription purchased on our Website by contacting us via email: [email protected] / [email protected] or our “Contact Us” form available on the Website, or by clicking the cancellation link in the confirmation email you received after completing the payment process. To avoid being charged, cancel your subscription before the end of the current subscription period.

V. REFUNDS

Please note that, generally, all purchases are final and nonrefundable. There are no refunds or credits for partially used periods, except to the extent required by the laws applicable in your jurisdiction.

If you are eligible for a refund for any other purchase, please contact us via email: [email protected] / [email protected] or our “Contact Us” form available on the Website and give us a notice including the email address or telephone number associated with your account. Please note that we may ask you to provide us with some additional information if it is necessary for us to proceed with your request.

We provide refunds at our own discretion, subject to applicable laws and our internal policies. Refunds will be issued if we find the request acceptable. Please note that if we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

VI. CHARGEBACKS/DISPUTES

If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder.

We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.

VII. CHANGES

We reserve the right to modify, terminate or otherwise amend our offered subscription plans at any time. We will give you reasonable notice of any such changes by posting them on or through the App and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

If you have any questions about these Subscription Terms, please contact us via email: [email protected] / [email protected] or our “Contact Us” form available on the Website.